Hotel PMS

At Smart Mind Concept, we provide advanced Hotel Property Management System (PMS) solutions designed to help hotels, guest houses and resorts streamline operations, enhance guest experience and increase revenue. Our PMS solutions are user-friendly, feature-rich and tailored to meet the needs of modern hospitality businesses.

What Our Hotel PMS Offers

Reservation & Booking Management
Our PMS simplifies the booking process by allowing hotels to efficiently manage reservations, check-ins and check-outs in real time. Features include:

• Centralized Booking Dashboard – View all reservations in one place.

• Real-Time Room Availability Updates – Prevent overbooking and improve occupancy rates.

• Automated Guest Check-in & Check-out – Speed up front desk operations.

• Guest History & Profile Management – Keep track of returning customers for personalized service.

Online Booking Engine & Channel Manager
Increase direct bookings and manage third-party travel sites with ease. Our system includes:

• Website Booking Engine – Allow guests to book directly from your hotel’s website.

• Integration with OTAs (Booking.com, Expedia, Airbnb, etc.) – Sync reservations across multiple platforms.

• Automated Rate & Availability Updates – Keep your pricing competitive across all channels.

Front Desk & Housekeeping Management
Enhance guest experience with efficient front desk operations and housekeeping coordination. Our PMS provides:

• Automated Room Assignments – Assign rooms based on guest preferences and availability.

• Housekeeping Status Updates – Track room cleaning and maintenance tasks in real time.

• Guest Requests & Service Tracking – Manage guest complaints and special requests seamlessly.

Billing & Payment Processing
Simplify your hotel’s accounting with automated billing and invoicing. Features include:

• Auto-Generated Invoices – Generate accurate bills for guests at check-out.

• Multiple Payment Options – Accept credit/debit cards, bank transfers, mobile payments, and more.

• Split Billing & Discounts – Easily manage group bookings, discounts, and corporate rates.

Restaurant & Bar POS Integration
Our PMS integrates with Point of Sale (POS) systems to manage hotel restaurants, bars and room service:

• Charge Orders to Guest Rooms – Allow guests to pay at check-out.

• Menu & Inventory Management – Keep track of food and beverage stock.

• Table & Order Management – Streamline restaurant and bar operations.

Reporting & Analytics
Make data-driven decisions with detailed reports on hotel performance, revenue and occupancy trends. Our PMS offers:

• Daily, Weekly, and Monthly Reports – Track hotel earnings and expenses.

• Occupancy & Revenue Forecasting – Plan ahead with data-backed insights.

• Guest Demographics & Feedback Analysis – Improve guest satisfaction and loyalty.

Security & User Access Control
Ensure secure access to your hotel’s data with role-based user permissions. Features include:

• Multi-Level Access Control – Restrict access based on staff roles.

• Secure Data Encryption – Protect guest and financial information.

• Activity Logs & Audit Trails – Monitor staff actions for accountability.

Why Choose Smart Mind Concept?

Over 5 years of experience in hotel management solutions
User-friendly PMS with seamless automation
24/7 customer support and training for staff
Customizable features to fit your hotel’s needs

Upgrade your hotel management with a powerful PMS! Contact us today for a demo.